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JOIN OUR TEAM AND MAKE A DIFFERENCE

In the UK we are living in desperate and difficult days with recession, rising unemployment, benefit changes, major increases in food prices, and rising utility bills. The Covid-19 pandemic of 2020/2021 further exacerbated the situation and has catapulted us into a possible recession that the UK (and indeed the world) has not experienced or seen the depth of in modern times.

 
Whilst organisations like Somebody Cares are already contributing on a daily basis an enormous amount of charitable support to Aberdeen and Aberdeenshire, and positively impacting the lives of those who would otherwise be living on the streets, desperately seeking their next hot meal, or scrambling for clothes and a warm bed for their families, this need is only going to increase exponentially over the next few years.

 
Quite simply, Somebody Cares needs to continue to grow in the support it provides, with even more help from the local communities, supporters, corporate sponsors, charitable foundations, Scottish and Westminster government and both of our hard-working local councils.
We now have a very dynamic management team in place, from the Board of Trustees to the Operation Leads and Management Support Team, who strive to ensure the organisation is run effectively and efficiently in order to support all our employees, volunteers, vulnerable clients and customers.


We also have an excellent team of drivers, sales assistants, foodbank assistants and donations assistants (both employees and volunteers) who continually work together to ensure that Somebody Cares can deliver the best service to the people that need our support, and also the best shopping experience to those who visit our megastore, monthly warehouse sales or (soon to be) online shop.
It is for these reasons that any recruitment we do looks for people who have the right attitude and approach - charitable minded, hard-working team players who are willing to go the extra mile to help us achieve our aims of supporting all those who need our help in Aberdeen and the shire. Joining our team needs to be a two-way process – we want everyone who gives us hours of their time to be able to work to the very best of their ability (and beyond) in an environment that they enjoy turning up to each day, at the same time as feeling that they have achieved their sense of social responsibility and made a real difference to other people’s lives. 

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CURRENT VACANCIES


POSITION: Warehouse Operative

Based At : Somebody Cares, 12-15 Denmore Road, Bridge of Don, Aberdeen, AB23 8AU.

Responsible To: Retail Operations Manager

Hours of Work: Full Time - 40 hours a week

OVERVIEW :

Somebody Cares Scotland is a Scottish Charitable Incorporated Organisation (SCIO) committed to improving the welfare of those in need within Aberdeen and Aberdeenshire. It accepts donations of furnishings, household items, clothes, and food in great quantities and either donates them free of charge to the charity clients or sells them to customers of the retail outlets, using the proceeds to cover the running costs of the charity.

Somebody Cares Retail Stores opening hours are 09:30am-16:30pm Monday to Friday and 10:00am-16:30pm Saturday. All retail stores are open on all public and bank holidays except 25th & 26th December and 1st & 2nd January.

The Driver-Warehouse Operative position is full-time at 40 hours per week, which may include Saturday on a rotational basis. Some flexibility in working hours may be required from time to time. The Driver-Warehouse Operative position will be based at Somebody Cares, 12-15 Denmore Road, Bridge of Don, Aberdeen, AB23 8AU.

The Driver-Warehouse Operative is responsible to the Retail Operations Manager and will assist to achieve timely collections of donations and deliveries, be able to achieve systematic and efficient receipt, sorting and distribution of donations and to ensure that all appropriate standards if H&S, security and quality are met.Specific Operational Duties :

The areas of responsibility for the Driver-Warehouse Operative are detailed below. These duties are not exhaustive and may be amended from time-to-time to suit the requirements of the business.

Driver

Each van usually has 2 drivers. The roles of lead and assistant driver will be determined by the Retail Operations Manager or Duty Manager, however essentially both are expected to act as part of a team and assume all the responsibilities below whether they are designated driver or not.

  • Collect items from donor houses, refusing any that do not comply with UK Regulations. Drop donated items off at Megastore and/or Denmore (for re-sale) or Warehouse (for donations) or to any of the satellite warehouses.
  • Deliver goods from Warehouse to clients
  • Deliver goods from Megastore and/or Denmore to customers.
  • To ensure all goods are handled with care, firmly secured and are not damaged in transit. Vans will be checked on a weekly basis to ensure this.
  • Ensure vans and properly maintained and cleaned.
  • To conduct weekly van and toolkit checks.
  • To drive with due care and attention within legal requirements.
  • To encourage donors to allow gift aid against items sold and providing forms as required.

Warehouse Operative

  • Work with the Retails Operations Manager or Duty Manager to organise goods inwards & outwards, storage areas in all warehouse buildings.
  • Interface with drivers when dropping off/picking up donated goods.
  • To ensure all goods are handled with care, and properly located so as not to cause damage to items or passers-by.
  • To work with volunteers to ensure all display areas are safely and adequately maintained both for the regular walk around by clients and/or customers.

Facilities

  • Work with the Facilities Manager as requested to assist with tasks at any Company property, such as meter readings, running water through systems and testing fire alarms.

Generic

  • To wear the allocated PPE/uniform and always appear smart & clean
  • To communicate effectively with colleagues, volunteers, clients & customers
  • To report verbally daily if absent from work for any reason other than approved annual leave
  • Report to relevant Manager if allocated to work anywhere other than your regular work location
  • To comply with company H&S policy
  • To ensure statutory responsibilities are met concerning fire regulations
  • To report any accidents/incidents to the Retail Operations Manager and Facilities Manager
  • Any other duties consistent with the duties and responsibilities of the position

Required Skills :

  • Clean and current driving licence
  • Physically fit – enough to carry items of furniture
  • Awareness of relevant H&S requirements
  • Ability to understand Company policies and procedures

POSITION: Retail Store Assistant

Based At : Somebody Cares, Hazledene Road, Aberdeen, AB15 8QU

Responsible To: Store Manager

Hours of Work: Part-time - 3 days / 21 hours per week including Saturday on a rotational basis

OVERVIEW :

Somebody Cares Scotland is a Scottish Charitable Incorporated Organisation (SCIO) committed to improving the welfare of those in need within Aberdeen and Aberdeenshire. It accepts donations of furnishings, household items, clothes, and food in great quantities and either donates them free of charge to the charity clients or sells them to customers of the retail outlets, using the proceeds to cover the running costs of the charity.

Somebody Cares Retail Stores opening hours are 09:30am-16:30pm Monday to Friday and 10:00am-16:30pm Saturday. Retail stores are open on all public and bank holidays except 25th & 26th December and 1st & 2nd January.

The Retail Store Assistant position is part-time 3 days / 21 hours per week including Saturday on a rotational basis. Some flexibility in the working hours will be required from time to time. The Retail Store Assistant position will be based at Somebody Cares, Hazledene Road, Aberdeen, AB15 8QU.

The Retail Store Assistant is responsible to the Store Manager and will assist to process sales, sort donations, replenish stock, achieve sales targets and ensure that all appropriate standards of H&S, security and quality are met. 

Specific Operational Duties :

The areas of responsibility for the Retail Store Assistant are detailed below. These duties are not exhaustive and may be amended from time-to-time to suit the requirements of the business.

  • Processing sales at the checkout
  • Helping to sort donations
  • Replenishing stock
  • To help retail store reach its sales targets 
  • Providing exceptional customer service
  • Having up-to-date product knowledge 
  • Having a polite phone manner and answering retail store phone in a professional manner
  • Answering customer questions
  • Help ensure the displays are neat, topped-up and correctly priced  
  • Looking out for shoplifters 
  • Dealing with customer special requests  
  • To ensure statutory responsibilities are met concerning fire regulations 
  • To report incidents or potential incidents to Store Manager
  • To comply with company H&S policy
  • Any other duties consistent with the duties and responsibilities of the position   

Required Skills :

  • Presentable and with approachable demeanour 
  • Physical fitness, as there are long periods of standing and heavy lifting
  • Organised, trustworthy and reliable 
  • Ability to communicate effectively with customers, volunteers and other employees
  • Awareness of relevant H&S requirements
  • Ability to understand Company policies and procedures

POSITION: Social Media & Marketing Co-ordinator

Based At:

Somebody Cares House, Wellington Circle, Altens, Aberdeen, AB12 3JG

Responsible To: Chief Executive Officer & Chief Operating Officer

Hours of Work: Full-time position being 08:30am-16.30pm Monday to Friday

OVERVIEW : 

Somebody Cares Scotland is a Scottish Charitable Incorporated Organisation (SCIO) committed to improving the welfare of those in need within Aberdeen and Aberdeenshire. It accepts donations of furnishings, household items, clothes, and food in great quantities and either donates them free of charge to the charity clients or sells them to customers of the retail outlets, using the proceeds to cover the running costs of the charity.

Somebody Cares is keen to work with great people from a wide variety of backgrounds. We are a values-based charity and welcome applications from all sectors and from people with a passion for our existing work and our future potential. Equality, diversity, and inclusion is as important in our employees and governance as it is in our work.  
This is a truly exciting time to join Somebody Cares, as we grow in ambition, and this role represents a rare opportunity to set the social media & marketing direction of one of Scotland’s largest independent charities. Take the leap and be a key player in the growth and reputation of our charity that's all about making a difference!

The Social Media & Marketing Co-ordinator reports jointly to the Chief Executive Officer & Chief Operating Officer and will have responsibility for implementation of all social media campaigns across all social media platforms to take our charity and our brand to the next level! You will assist us shape and boost our image, making our charity a household name, which will involve crafting eye-catching social media posts, create & run marketing campaigns and promotional presentations that showcase our great work, highlight our amazing team and our professionalism to our charity clients and partners.

You will have proven experience as a Social Media & Marketing Coordinator be highly strategic, a visionary who thinks boldly and is happy to promote new ideas and thinking. You will bring energy, strong values, a team ethic and excellent communication skills. So if you're excited about using social media to build brands and want to be part of a team that values innovation, creativity, and positive impact, this opportunity is perfect for you.

The Social Media & Marketing Co-ordinator is a full-time position being 08:30am-16.30pm Monday to Friday, although there is flexibility as it is understood that evening and weekend work may be required as part of the role. You will be based at Somebody Cares House, Wellington Circle, Altens, Aberdeen, AB12 3JG, however, you may be expected to travel or work at other locations as required.
CVs should be submitted to hr@somebodycaresscotland.org

Specific Operational Duties : 

The areas of responsibility for the Social Media & Marketing Co-ordinator are detailed below. These duties are not exhaustive and may be amended from time-to-time to suit the requirements of our charity.

  • Be the leader for all social media accounts and content across all social media platforms
  • Monitor activity and productivity across all social media platforms
  • In conjunction with the CEO & COO plan a strategy for implementing social media, marketing & advertising campaigns including promotional presentations
  • Be the marketing representation for key events and activities across the charity ensuring brand guidelines and marketing standards are met
  • Produce (write, edit, proofread & publish) first class social media & marketing materials including e-newsletters, social media posts, printed materials etc
  • Manage and deliver social media & marketing campaigns including promotions calendar in alignment with senior management expectations – to be rolled out in a range of formats across digital, printed and event-style activities
  • Supercharge our efforts in photography & videography – managing all photoshoots to create the best vision of our charity
  • Act as social media & marketing lead on all related projects to increase charity profile within an agreed and carefully executed and integrated marketing plan
  • In conjunction with the Business Development Manager, Fundraiser & Retails Operations Manager advertise & run successful marketing campaigns
  • In conjunction with the HR & Business Support Manager advertise & run successful recruitment campaigns
  • Analyses analytics to gauge success of campaigns
  • Understands the overall concept of our charity, including the brand, clients and partners, product goals, and all other aspects of service
  • Engage with customers and clients across all social media platforms to improve their experience and interaction with our charity

Required Skills : 

  • 2-3 years proven experience in social media campaigns and/or creative led marketing role with clear examples of your portfolio of work
  • Detailed knowledge of fully integrated social media & marketing campaigns, from digital to print
  • A solid understanding of social media best practice, and a keen eye for style & design is critical
  • Knowledge of social media changes and forces that influence
  • Driven by a results-orientated mindset, seeking to exceed targets and deliver sustainable social media growth
  • It is essential to be a confident and credible communicator with ability to deliver engaging presentations
  • Must be a bright, creative, innovative individual with an ability to deliver effective ideas and who can manage multiple projects simultaneously
  • Ability to work as a team member capable of following guidelines and deadlines whilst also being self-motivated
  • Be prepared, and have willingness, to undertake other tasks and learn new skills as required




POSITION: Fundraiser

Based At : Somebody Cares House, Wellington Circle, Altens, Aberdeen, AB12 3JG

Responsible To: Chief Executive Officer & Chief Operating Officer

Hours of Work: Full-time position being 08:30am-16.30pm Monday to Friday

OVERVIEW :

Somebody Cares Scotland is a Scottish Charitable Incorporated Organisation (SCIO) committed to improving the welfare of those in need within Aberdeen and Aberdeenshire. It accepts donations of furnishings, household items, clothes, and food in great quantities and either donates them free of charge to the charity clients or sells them to customers of the retail outlets, using the proceeds to cover the running costs of the charity.

Somebody Cares is keen to work with great people from a wide variety of backgrounds. We are a values-based charity and welcome applications from all sectors and from people with a passion for our existing work and our future potential. Equality, diversity, and inclusion is as important in our employees and governance as it is in our work.  
This is a truly exciting time to join Somebody Cares, as we grow in ambition, and this role represents a rare opportunity to set the fundraising direction of one of Scotland’s largest independent charities. Take the leap and be a key player in the growth and reputation of our charity that's all about making a difference!

The Fundraiser reports jointly to the Chief Executive Officer & Chief Operating Officer and will maximise fundraising opportunities and income generation by design, development and implementation of our new funding policy. Including devising and implementing a successful programme of fundraising from all sectors including corporate, trust funds, government funding, national lottery etc. to an agreed annual target, which will include securing funding applications, corporate sponsorship and general donations.

You will have proven experience as a Fundraiser, be highly strategic, a visionary who thinks boldly and is happy to promote new ideas and thinking. You will bring energy, strong values, a team ethic and excellent communication skills. This is a truly exciting time to join Somebody Cares, as we grow in ambition, and this role represents a rare opportunity to set the funding direction of one of Scotland’s largest independent charities.

You’ll be passionate and experienced in developing policy that drives social change through grant fundraising. You will bring a strong understanding of how to gather, synthesise and reflect a diversity of perspectives and needs to develop policy that is evidence based and ambitious in its objectives. You will be curious, a proactive learner, and have a sharp eye for detail. Like the rest of the team, you’ll be motivated to adopt an equitable approach to everything you do.

The Fundraiser is a full-time position being 08:30am-16.30pm Monday to Friday, although there is flexibility as it is understood that evening and weekend work may be required as part of the role. You will be based at Somebody Cares House, Wellington Circle, Altens, Aberdeen, AB12 3JG however, you may be expected to travel or work at other locations as required.

CVs should be submitted to hr@somebodycaresscotland.org


Specific Operational Duties :

The areas of responsibility for the Fundraiser are detailed below. These duties are not exhaustive and may be amended from time-to-time to suit the requirements of our charity.

  • Develop and manage the Somebody Cares strategy for raising money from corporate sector, trust funds, government funding, national lottery etc. as an integral part of the charity’s overall fundraising programme
  • Forge long-term mutually beneficial relationships with corporate supporters and raise funds towards the ongoing work of Somebody Cares
  • Organise events or other activities that aim to generate donations or more generally increase awareness of Somebody Cares
  • In conjunction with our Social Media & Marketing Co-ordinator develop and manage web-based fundraising and online auctions
  • Develop and maintain a portfolio of companies from Scotland’s funding sector and take responsibility for delivering and developing plans for securing new income from businesses by identifying growth areas and opportunities
  • Develop a long-term strategy within the corporate sector, trust funds, government funding, national lottery etc. paying particular attention to charity of the year partnerships, corporate donations and sponsorship opportunities
  • Monitor CSR/corporate responsibility issues in the media and keep up to date with professional fundraising associations and media regarding fundraising tools and skills development
  • Develop professional proposals and undertake presentations at senior level meetings
  • Develop and write funding proposals, corporate applications and reports
  • Register Somebody Cares as a beneficiary of third-party events e.g. kilt walk, marathons, Garioch runs, Baker Hughes events etc. and promote these events to the public
  • Use LinkedIn, Chamber of Commerce and other charities social media platforms to keep abreast of what sponsorship is being awarded and to whom
  • Establish which companies partake in matched giving and implement for Somebody Cares
  • Develop Just Giving campaigns and promote to raise funds
  • Promote Somebody Cares by utilising all social media platforms
  • Establish and promote quarterly Somebody Cares newsletters
  • Continue to manage and encourage supporters to maintain regular donations and inspire new support through continual relationship development
  • Track, analyse and report on fundraising results in the corporate field and measure, manage and report performance using agreed performance measures
  • Actively seek sponsorship to support Somebody Cares events, working closely with the senior management team
  • Continue to raise the profile of Somebody Cares by networking at appropriate events and secure new introductions
  • Develop a team of fundraisers to assist organise local fundraising events e.g. afternoon tea etc. and promote these events to the public

Required Skills :

  • 2-3 years proven experience as a Fundraiser
  • Management and administration skills – the ability to plan, prepare and track strategy to achieve fundraising goals
  • Financial awareness – work closely with management team and accountants to understand and achieve financial fundraising goals
  • Personal Presentation – as an Ambassador for Somebody Cares this role requires a smart professional appearance and a positive “can-do” attitude
  • Must be a creative, innovative individual with good communication skills and an ability to deliver ideas
  • Ability to work as a team member capable of following guidelines and deadlines whilst also being self-motivated
  • Be prepared, and have willingness, to undertake other tasks and learn new skills as required
  • Must have a good demeanour with donors and customers, and always acting with the best interest of the charity at heart  
  • A driving licence is preferred but not essential

POSITION: Business Development Manager

Based At : Somebody Cares House, Wellington Circle, Altens, Aberdeen, AB12 3JG

Responsible To: Chief Executive Officer & Chief Operating Officer

Hours of Work: Full-time position being 08:30am-16.30pm Monday to Friday

OVERVIEW :

Somebody Cares Scotland is a Scottish Charitable Incorporated Organisation (SCIO) committed to improving the welfare of those in need within Aberdeen and Aberdeenshire. It accepts donations of furnishings, household items, clothes, and food in great quantities and either donates them free of charge to the charity clients or sells them to customers of the retail outlets, using the proceeds to cover the running costs of the charity.

Somebody Cares is keen to work with great people from a wide variety of backgrounds. We are a values-based charity and welcome applications from all sectors and from people with a passion for our existing work and our future potential. Equality, diversity, and inclusion is as important in our employees and governance as it is in our work.  
This is a truly exciting time to join Somebody Cares, as we grow in ambition, and this role represents a rare opportunity to set the business development direction of one of Scotland’s largest independent charities. Take the leap and be a key player in the growth and reputation of our charity that's all about making a difference!

The Business Development Manager reports jointly to the Chief Executive Officer & Chief Operating Officer and will have responsibility for implementation of an agreed business plan, driving sales and growth, developing a network of contacts to attract new opportunities and oversee growth projects, making sales projections and forecasting revenue in line with projected income.

The Business Development Manager will also build and manage the office furniture division & team to ensure sales targets are achieved whilst ensuring efficient and effective management of budget, team & volunteers and premises including sourcing new stock to provide a high-quality retail service.

You will be passionate and experienced in business development and sales throughout networking and contacts. You will be highly strategic, a visionary who thinks boldly and is happy to promote new ideas and thinking. You will bring energy, strong values, a team ethic, excellent communication skills and a strong understanding of how to gather, synthesise and reflect a diversity of perspectives and needs to develop a business plan that is evidence based and ambitious in its objectives. You will be curious, a proactive learner, and have a sharp eye for detail. Like the rest of the team, you’ll be motivated to adopt an equitable approach to everything you do.

The Business Development Manager is a full-time position being 08:30am-16.30pm Monday to Friday, although there is flexibility as it is understood that evening and weekend work may be required as part of the role. You will be based between Somebody Cares House, Wellington Circle, Altens, Aberdeen, AB12 3JG, Unit 8, Peterseat Drive, Altens, Aberdeen, AB12 4HT, and Union Plaza, Union Wynd, Aberdeen, AB10 1SL, however, you may be expected to travel or work at other locations as required.
CVs should be submitted to hr@somebodycaresscotland.org




Specific Operational Duties :

The areas of responsibility for the Business Development Manager are detailed below. These duties are not exhaustive and may be amended from time-to-time to suit the requirements of our charity.

  • Development & implementation of an agreed business plan within a defined strategy to track and achieve goals of pre-agreed timescales & budgeted costs
  • Contribute to the success of our charity by identifying opportunities, fostering strategic relationships and driving revenue expansion
  • Establish an online selling service by identifying target audiences using optimal search engines
  • Planning, monitoring and reporting all office furniture sales activities   
  • Advertising and marketing - both for incoming donations and outgoing sales   
  • Pricing of goods and stock inventory   
  • Initial stock take, and implementation of a stock tracking system   
  • Co-ordinating logistics of office furniture   
  • Overseeing the management of office furniture division & warehouses and the safe and effective storing of stock and ensuring stock is fit for purpose   
  • Liaise with transport and shipping companies for logistical purposes against pre-agreed costs  
  • Working closely with senior management team to ensure success of office furniture division
  • Collaborate with our Social Media & Marketing Co-ordinator to develop, implement, advertise and promote an online sales platform to create a new profitable revenue stream

Required Skills :

  • 2-3 years proven experience as a Business Development Manager
  • Thorough knowledge of market changes and forces that influence the company
  • Driven by results-orientated mindset, seeking to exceed targets and deliver sustainable growth
  • First class networking capabilities, negotiation, organisational and leadership skills
  • Impeccable presentation skills whilst upholding integrity in all interactions
  • Outstanding analytical and problem-solving abilities
  • A pre-existing network of contacts and ability to foster new strategic relationships
  • Exhibit exceptional communication skills, with a natural ability to connect with people and confidently initiate contact through cold calling, lead follow-ups, and deliver engaging presentations with a positive can-do attitude
  • Financial awareness - thorough knowledge & understanding of corporate finance
  • Must be a creative, innovative individual with an ability to deliver effective ideas
  • Ability to manage a team, whilst working as a team member capable of following guidelines and deadlines whilst also being self-motivated
  • Be prepared, and have willingness, to undertake other tasks and learn new skills as required
  • A driving licence is essential

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